Digital Era: How to Attract, Retain and Inspire Your Customers
8.45 am to 12.10 pm CT,
24 June 2022
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AI in retail is interesting as it is a domain that will completely be redefined by smart, emergent technologies
Retail automation market growth forecast stands at a CAGR of 15.41% over 2021-2026, causing retailers to adopt in-store automation technology worldwide.
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Agenda
24 June 2022 (8.45 am to 12.10 pm CT)
08:45 am | Aganda 1Introduction of Speakers-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot |
09:00 am | Aganda 2Using data analysis and machine learning to boost new product development processes.-By Kirill Ivanov, Chief Information Officer, Carely+ Typical FMCG product launch cycles vary from 6 to 9 months from idea to the product available on the shelf or marketplace. Beside the cost and time, the launch of the new product involves significant risk of not fitting customers expectations, unexpected competitors moves, logistics issues and many other obstacles that one couldn’t foresee before product launch. Analysis of the market information from different sources, such as marketplaces data, customers reviews and discussions, professional publications etc can speed up the identification of potential products niches and customer segments, and through this determine product potential, pricing strategy, competitors landscape before going into costly production stages. In my presentation / discussion I’m going to talk about the overall approach to the new products development process and how it can be enhanced with data analysis and machine learning, what role customer-generated data plays in this and how this approach shifts the role of customer from consumer to co-creator of the product. |
09:30 am | Aganda 6How Technology Can Attract, Retain & Improve Customer ExperiencePanel Discussion– Chithrai S Mani, CEO, Digit7 (Moderator)– Lightning Speaker 2 |
10:30 am | Aganda 2How Artificial Intelligence improve Customer experience-By Lightning Speaker 6 |
10:00 am | Aganda 2How to engage customers through Food Safety excellence and promotion-By Sonny Brar, Global Vice President, Health, Safety and Quality Assurance, Fiera Foods+ How you can use you food safety success stories for branding and to do it! |
11:30 am | Aganda 2Personalization in Retail-By Lightning Speaker 8 |
12:00 pm | Aganda 1Thank you note and conclusion of event-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot |