Retail's Digital Transformation: Hyper-Personalizing In-Store Experiences

8.45 am to 10.15 am CT,
22 March 2024

Digitizing in-store experiences with digital resilience

Navigating toward ‘resilient retail’ with resourcefulness, adaptability, and financial preparedness

Leveraging technology for personalized product recommendations

Foster loyalty and increase sales by creating a valued customer environment

Virtual try-on for product testing and exploration

Implementing virtual reality allows customers to make informed purchasing decisions

Seamless checkout options

Digital tools like point-of-sales systems allow completing transactions anywhere in the store

Data Analytics for inventory management

Optimal stock levels and waste reduction with data-driven demand forecasting

Reduce customer churn

Build loyalty with better engagement and keep customers coming back

Retailers experienced a consistent 25% revenue boost attributed to advanced personalization capabilities, with an impressive 110% more customers shopping actively when the experience was personalized.

Customers encountering a high degree of personalization rated the retailer 20% higher on the Net Promoter Score (NPS) compared to those with a low level of personalization.

Seamless blend of physical and digital interactions

Build customer engagement using AI

Personalizing communication using customer insights

Optimize targeting using geo-fencing

Creating micro-moments for customers

Event Partners & Sponsors

Knowledge & Innovation Partner

Technology Partner

Agenda

22 March 2024 (08.45 am to 10.15 am CT)
08:45 am
Aganda 1

Introduction of Speakers

Nitin Naveen, Vice president-Innovation Strategy, AICorespot

 

08:50 am
Aganda 6

Customer-centric Retail: A Digital frontier of personalized shopping

Panel Discussion
– Hemanth Kumar, AVP, Digital Innovation-Retail, InfoVision (Moderator)
– Saydulu Kolasani, SVP of Enterprise, Digital & Data Transformation and Operations | Infrastructure | Cybersecurity, Fisker
– Amine Ayad, Head of Retail Engineering and Process Improvement at Academy Sports + Outdoors
– Shilpi Sharma, Chief Strategy Officer, Yum Brands

 

10:10 am
Aganda 1

Thank you note and conclusion of event

-by Nitin Naveen, Vice president-Innovation Strategy, AICorespot